Contact information

Last updated: May 4, 2026

A presente Contact Policy aplica-se a todas as comunicações efetuadas com a LOUBR AMERICA CORP, proprietária do website meubrasilonline.com (EIN: 33-4763065).

1. Contact Channels For any questions related to orders, products, returns, billing, or general information, you may reach us through the following channels:

  • E-mail: atendimento@meubrasilonline.pt
  • Phone / WhatsApp (US): +1 786 213 8732
  • Phone / WhatsApp (Brazil): +55 18 99763-7446
  • Business Address: 2 S. Biscayne Boulevard, Suite No. 2450, Miami, Florida 33131

2. Business Hours Our customer support team is available Monday through Friday, excluding U.S. federal holidays. Messages received outside of business hours will be answered on the next business day.

3. Response Time We are committed to responding to all inquiries within 2 business days of receiving your message. For matters related to returns or complaints, response timeframes are detailed in our Return & Refund Policy.

4. Information to Include in Your Message To help us respond faster and more efficiently, please include the following in your message:

  • Full name
  • Email address associated with your order
  • Order number (when applicable)
  • Clear description of your question or issue

5. Data Protection in Communications All personal data shared through our contact channels is processed in accordance with our Privacy Policy and applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA) where applicable. Your data is used solely to respond to your inquiry and is never shared with third parties for commercial purposes.

6. Complaints & Dispute Resolution If your issue is not resolved satisfactorily through the above channels, you may submit a formal complaint through the following bodies:

7. Business Identification Legal Name: LOUBR AMERICA CORP EIN: 33-4763065 State of Incorporation: Florida, United States Business Address: 2 S. Biscayne Boulevard, Suite No. 2450, Miami, Florida 33131